
CORPORATE CONSULTING EXPERIENCE
SMB SUPPORT EXPERIENCE
WORK EXPERIENCE

Global Learning & Development Lead
Feb 2025 - Present · Atlanta, GA
The Global Learning and Development Lead is responsible for shaping and implementing the company’s learning and development strategy on a global scale. This role focuses on enhancing employee skills, fostering a culture of continuous learning, and ensuring that training initiatives align with strategic goals.
Jul 2022 - Present · Atlanta, GA
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Conducted maturity assessments/instructional analysis to ensure conformity with training objectives and develops adult learning strategies
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Lead Learning & Development Trainers
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Collaborated with leadership to understand organizational training needs
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Designed custom learning and development offerings, including workshops, elearning, guides,and tools Manage LMS to track employee progress and completion of training programs.
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Managed changes to project scope, schedule, and resources. Assess the impact of changes on the project and adjust plans accordingly Communicate changes to stakeholders and ensure buy-in from all parties involved.
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Authored and organized training systems procedural manuals and supporting documentation for training programs and systems in accordance with organizational/departmental requirements
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Markets: North America, EMEA, and Philippines

Jul 2011 - Mar 2016 · Atlanta, GA
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Managed B2B relationships for $60M book of business
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Trained and developed sales representatives on B2B account management, CRM implementation, retail growth strategy, and game planning for market share growth
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Developed and presented employee performance appraisals
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Developed and implemented L&D workshops
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Implemented HR training and development processes
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Facilitated executive market evaluations and UX research events
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Developed and facilitated recruiting workshops at the University of Georgia
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Developed content and resources for ERGs
Trainer-Business Process & Technology
Mar 2011 - Dec 2011, Richmond, VA
- Designed and facilitated CRM software training
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Created internal commercials, creative content, and communications
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Tested software and performed UX research
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Selected by team to present training content to leadership
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Developed L&D training content
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Additional Roles: Unit Manager, Sales Development Associate, and Territory Sales Manager 2002-2011
EDUCATION
Master of Business Administration in Global Business
University of Phoenix
Grand Rapids, MI
Jan 2004
Bachelor of Science in Merchandising Management
Michigan State University
East Lansing, MI
May 2002
Certifications:
- Digital Marketing Certified, General Assembly