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I HELP LEADERS & ORGANIZATIONS CONNECT WITH THEIR
INTERNAL & EXTERNAL AUDIENCES
CORPORATE CONSULTING EXPERIENCE
UX RESEARCH



TV SHOW PRODUCTION & HOSTING

SMB SUPPORT EXPERIENCE
WORK EXPERIENCE

Jul 2022 - Present · Atlanta, GA
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Conduct maturity assessments/instructional analysis to ensure conformity with training objectives and develops adult learning strategies
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Prepare auxiliary plans for training project completion
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Conduct performance-based assessments for objective evaluation of instructional programs
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Consult with instructional staff to confirm program/system objectives, operational procedures and system/program constraints
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Remain current on developments in training and instructional methodologies, including technology enhancements, and attends periodic seminars, forums and meetings to ensure currency of education
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Leverage CMS, DAM, and LMS resources to manage digital libraries
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Author and organizes training systems procedural manuals and supporting documentation for training programs and systems in accordance with organizational/departmental requirements
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Content and strategy development
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Markets: US, EMEA, and Philippines Conduct maturity assessments/instructional analysis to ensure conformity with training objectives and develops adult learning strategies Prepare auxiliary plans for training project completion Conduct performance-based assessments for objective evaluation of instructional programs Consult with instructional staff to confirm program/system objectives, operational procedures and system/program constraints Remain current on developments in training and instructional methodologies, including technology enhancements, and attends periodic seminars, forums and meetings to ensure currency of education Leverage CMS, DAM, and LMS resources to manage digital libraries Author and organizes training systems procedural manuals and supporting documentation for training programs and systems in accordance with organizational/departmental requirements Content and strategy development Markets: US, EMEA, and Philippines

Jul 2011 - Mar 2016 · Atlanta, GA
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Managed B2B relationships for $60M book of business
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Trained and developed sales representatives on B2B account management, CRM implementation, retail growth strategy, and game planning for market share growth
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Developed and presented employee performance appraisals
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Developed and implemented L&D workshops
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Implemented HR training and development processes
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Facilitated executive market evaluations and UX research events
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Developed and facilitated recruiting workshops at the University of Georgia
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Developed content and resources for ERGs
Trainer-Business Process & Technology
Mar 2011 - Dec 2011, Richmond, VA
- Designed and facilitated CRM software training
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Created internal commercials, creative content, and communications
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Tested software and performed UX research
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Selected by team to present training content to leadership
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Developed L&D training content
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Additional Roles: Unit Manager, Sales Development Associate, and Territory Sales Manager 2002-2011
PROFESSIONAL SPEAKING EXPERIENCE
THE BLOG
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