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Mia D Martin

CORPORATE CONSULTING EXPERIENCE

DIGITAL MARKETING TRAINING

General Assemble
Industrious
Atlanta Business League
TDG
WEOP

UX RESEARCH

Dayo

DIVERSITY & INCLUSION:
SUPPLIER READINESS

Coca-Cola
Vituity
Georgia Power
Next Up

EXECUTIVE WORKSHOPS

Kettering Executive Network
Commerce Clubate.png
Buckhead Club

TV SHOW PRODUCTION & HOSTING

Hope TV

SMB SUPPORT EXPERIENCE

SBA
Access to Capital for Entrepreneurs
Constant Contact
SBDC UGA at GSU
Google My Business

WORK EXPERIENCE

Accenture

Global Learning & Development Lead

Feb 2025 - Present · Atlanta, GA

The Global Learning and Development Lead is responsible for shaping and implementing the company’s learning and development strategy on a global scale. This role focuses on enhancing employee skills, fostering a culture of continuous learning, and ensuring that training initiatives align with strategic goals.

Senior Instructor Specialist

Jul 2022 - Present · Atlanta, GA

  • Conduct maturity assessments/instructional analysis to ensure conformity with training objectives and develops adult learning strategies

  • Prepare auxiliary plans for training project completion

  • Conduct performance-based assessments for objective evaluation of instructional programs

  • Consult with instructional staff to confirm program/system objectives, operational procedures and system/program constraints

  • Remain current on developments in training and instructional methodologies, including technology enhancements, and attends periodic seminars, forums and meetings to ensure currency of education

  • Leverage CMS and LMS resources to manage digital libraries

  • Author and organizes training systems procedural manuals and supporting documentation for training programs and systems in accordance with organizational/departmental requirements

  • Content and strategy development

  • Markets: North America, EMEA, and Philippines

Altria

Unit Manager-Atlanta

Jul 2011 - Mar 2016 · Atlanta, GA

  • Managed B2B relationships for $60M book of business

  • Trained and developed sales representatives on B2B account management, CRM implementation, retail growth strategy, and game planning for market share growth

  • Developed and presented employee performance appraisals

  • Developed and implemented L&D workshops

  • Implemented HR training and development processes

  • Facilitated executive market evaluations and UX research events

  • Developed and facilitated recruiting workshops at the University of Georgia

  • Developed content and resources for ERGs

Trainer-Business Process & Technology

Mar 2011 - Dec 2011, Richmond, VA

  • ​Designed and facilitated CRM software training
  • Created internal commercials, creative content, and communications

  • Tested software and performed UX research

  • Selected by team to present training content to leadership

  • Developed L&D training content

  • Additional Roles: Unit Manager, Sales Development Associate, and Territory Sales Manager 2002-2011

EDUCATION

Master of Business Administration in Global Business

University of Phoenix

Grand Rapids, MI

Jan 2004

 

Bachelor of Science in Merchandising Management

Michigan State University

East Lansing, MI  

May 2002

 

Certifications:

- Digital Marketing Certified, General Assembly 

PROFESSIONAL SPEAKING EXPERIENCE

Andrew Young Foundation
Hannon Hill
Technology Association of Georgia
NBCHF
21st Century Leaders
APS
NAPW

THE BLOG

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