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I HELP LEADERS & ORGANIZATIONS CONNECT WITH THEIR
INTERNAL & EXTERNAL AUDIENCES

CORPORATE CONSULTING EXPERIENCE

DIGITAL MARKETING TRAINING

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UX RESEARCH

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DIVERSITY & INCLUSION:
SUPPLIER READINESS

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EXECUTIVE WORKSHOPS

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TV SHOW PRODUCTION & HOSTING

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SMB SUPPORT EXPERIENCE

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WORK EXPERIENCE

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Senior Trainer Analyst

Jul 2022 - Present · Atlanta, GA

  • Conduct maturity assessments/instructional analysis to ensure conformity with training objectives and develops adult learning strategies

  • Prepare auxiliary plans for training project completion

  • Conduct performance-based assessments for objective evaluation of instructional programs

  • Consult with instructional staff to confirm program/system objectives, operational procedures and system/program constraints

  • Remain current on developments in training and instructional methodologies, including technology enhancements, and attends periodic seminars, forums and meetings to ensure currency of education

  • Leverage CMS, DAM, and LMS resources to manage digital libraries

  • Author and organizes training systems procedural manuals and supporting documentation for training programs and systems in accordance with organizational/departmental requirements

  • Content and strategy development

  • Markets: US, EMEA, and Philippines

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Unit Manager-Atlanta

Jul 2011 - Mar 2016 · Atlanta, GA

  • Managed B2B relationships for $60M book of business

  • Trained and developed sales representatives on B2B account management, CRM implementation, retail growth strategy, and game planning for market share growth

  • Developed and presented employee performance appraisals

  • Developed and implemented L&D workshops

  • Implemented HR training and development processes

  • Facilitated executive market evaluations and UX research events

  • Developed and facilitated recruiting workshops at the University of Georgia

  • Developed content and resources for ERGs

Trainer-Business Process & Technology

Mar 2011 - Dec 2011, Richmond, VA

  • ​Designed and facilitated CRM software training
  • Created internal commercials, creative content, and communications

  • Tested software and performed UX research

  • Selected by team to present training content to leadership

  • Developed L&D training content

  • Additional Roles: Unit Manager, Sales Development Associate, and Territory Sales Manager 2002-2011

PROFESSIONAL SPEAKING EXPERIENCE

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THE BLOG

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